A lot has been written recently on the industry problem of getting good trades and rightly so. However, there is another problem you should not overlook, losing your current employees! A number of studies in 2013 including articles in Forbes Magazine predicted that in 2014 employee retention and engagement would be a top issue facing leadership. They were right, a study in 2014 by staffbay.com shows that 87.2% of respondents said that they wanted to leave their current jobs. A Gallup poll found that 52% of workers were not engaged in their work.
ABC’s Extreme Home Makeover challenged Veridian Homes (of Madison WI) in 2008 to build a home for a family in need. The home builder’s quality management practices and innovation culture were the foundation of the project’s success, as the team used modified approaches and creative solutions to race against the clock. The TV show ended in 2013 and as I reflected on the impact of the experience with my colleague and co-author Gary Zajicek, regarding how critical Quality Management had been in the success of the project a paper was created for ASQs Quality Progress Magazine.
During the last 50 years, the rate of growth of households has outpaced that of population growth in the U.S. The total number of households more than doubled during that period, increasing from 53 million in 1960 to 115 million in 2010 and 117 million in 2012. By contrast, the total population of the U.S., which increased from 181 million in 1960 to 314 million in 2012, grew by about 75 percent.
St. Patrick was a man who very early in life was made aware of his strengths and weaknesses. He was empathic, persuasive and had a strong vision of what he wanted to achieve, he regularly used conceptualization (his use of the shamrock is his most famous) and he had strategic foresight in laying out his mission.
While analysts continue to argue about whether or not the dip in housing sales in the first two months of 2014 is weather-related or not, it might be helpful to step back and take a look at the last few years to gain some perspective about where the market may be heading.
The Wells Fargo/NAHB Builder Confidence survey, for February, reported a historic drop in Builder Confidence. The report was hyped and in some cases further embellished on many television stations and in print sources. The apparent source of this drastic decline in Home Builder confidence was the 9% drop in February’s prospect traffic. Come on, give me a break!
This is a case study by ASQ and its a great example of how quality tools can be applied to the construction industry.
The boom and bust cycle of the first decade of the 21st century had an enormous effect on U.S. homeownership rates.
“Two approaches to improvement to avoid: systems without passion and passion without systems” Tom Peters, Thriving on Chaos, 1987 This is a powerful quote to ponder, as is the need for constantly “Going back to the Basics” the hallmark of Vince Lombardi. Whether a huge company or a small one the basics are the basics, leadership and culture are what quality are based on. Via the following link are 4 short interview videos with Bennie Fowler, Group Vice President of Quality and new model launch at Ford Motor Company, that underline these basics.
Studies show the industry has historically rejected change and adopted hard-handed negotiating techniques with respect to its suppliers.
“How will my investment in a criteria/award program impact my bottom-line?” is a question commonly asked by senior leaders. In other words, “What’s in it for my organization?”
There are a whole range of quality management tools and techniques and that includes Lean and Six Sigma. Includes being the key word. They are not by themselves ‘Quality Management’. A recent research paper on barriers to implementing lean construction in the UK shows the problem that occurs when one thinks that Lean or Six Sigma are all that is needed.
With stricter energy codes causing contractors to review their construction options, the opportunity to revise insulation choices arises. In some cases, contractors may be considering the use of spray-foam applications to replace fiberglass batt or loose insulation. Here are some factors to keep in mind:
We can’t predict the future with 100-percent accuracy for 2014, but don’t we wish! We can however use scenario planning, data analysis and extrapolation along with experience and create a strategic plan for the scenario we think is most likely to play out, BUT with a scenario plan for B and C outcomes also. While the economy has improved it really depends on where you are, some regions feel like a building boom is back, and that is not a good thing. Other regions feel like the recession is still very strong.
As more states and municipalities adopt the 2012 International Energy Conservation Code (IECC), builders and remodelers are finding that the requirements are increasing the amount of high-performing insulation needed in each home. In addition, homeowners are well informed today via their own research and are examining these long-term cost centers to ensure their contractors are providing state-of-the-art designs.
NHQA builders are using quality management tools and techniques to drive performance improvement to survive and thrive.
A trend I am seeing throughout the country is that builders are stepping up their game relating to elevations.
It’s award season again here at Professional Remodeler and with the help of Ken Kanline at the Chrysalis Awards, this may be the best series of entries that has ever been submitted to our Design Awards program.
Starbucks and The Container Store think you’re a joke. OK… maybe not you specifically. They think your training program is. Laughable.
I have taken quite the respite from my blogging activities, despite statistics that showed a growing readership. For whatever reasons, I felt the blogging juice just didn’t justify the squeeze. I wrote of topics ranging from referral sales, to customer service, to ultra-marathon running in an attempt to draw readers in. Well, this blog post is different.