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September 2002


Articles

A Study of Exceptional Standards

Customer satisfaction is vital for the survival and growth of any business, and nowhere is that more true than in the remodeling industry.

AIA: Design/Build Eases Client Stress

A firm that handles both design and construction can make life easier for its clients.

Books Provide English/Spanish Translations

The pocket-size book English/Spanish for Painters & Contractors provides translations of common terms and phrases, enabling non-Spanish speakers to communicate better with Hispanic contractors.

Butting Out

Through an in-house employee survey, Mark Scott, owner of Mark IV Builders in Cabin John, Md., learned from his employees that he delegated responsibility well.

Central Vacuum Eases Allergies

Using a built-in rather than conventional vacuum improves quality of life for people allergic to house dust, according to new research published in the Journal of Investigational Allergology and Clinical Immunology

Changing homeowner demographics

By 2020, remodelers will be able to draw upon an additional 22.2 million net new homeowners.

COBRA Gives Small Firms a Break

Small remodeling companies that hire people formerly employed by larger firms might do well to look at an unusual way to cut health insurance costs.

Communication, Communication, Communication

Everyone agrees. “Com-munication is the biggest thing,” says Ray Cichocki, a lead carpenter for Great Renovations Inc. in Farmington Hills, Mich.

Control Natural Light With the Turn of a Dial

“Smart window” technology has made its way from commercial to residential use, letting homeowners control the amount of light and heat that enters the home by turning a dial to darken the window.

Display it Again, Sam

With growing interest in green remodeling, contractors, designers and architects might want to read The Resourceful Renovator, A Gallery of Ideas for Reusing Building Materials.

Entrepreneurial Leadership

Whether you’ve started your own remodeling business, inherited one or purchased a franchise, what is required is the entrepreneurial spirit, the continuing pursuit of new opportunity.

Know Your State Laws

'Buyer, beware!' might be advisable for consumers, but 'Remodeler, beware!' is appropriate when it comes to state laws concerning home-improvement contractors.

Mayors Support Historic-Home Tax Credits

The proposed Historic Homeownership Assistance Act received the support of the U.S. Conference of Mayors during its summer meeting in Madison, Wis.

Remodeling Spending Up

After two sluggish quarters, expenditures on remodeling increased in the second quarter of 2002 to an annual rate of 1.9%, according to the Remodeling Activities Index from the Harvard University Joint Center for Housing Studies.

Results-oriented

Marketing is not about slick magazine advertisements and complicated Web sites but about results.

The The Only Constant Was Change

As annoying as the phrase “Oh, while we’re at it” can be to deadline oriented contractors, change orders can be a lucrative part of any job.

Upgrading the Entry Door

Remodelers trying to help customers find an easy, relatively in-expensive way to im-prove their home’s ap-pearance.

What Consumers Want

Sixteen percent of remodeling clients -- 25% in the West -- cite improving the home's energy efficiency as a reason for remodeling.

Your No. 1 Asset

My parents decided to remodel their powder room. They asked me for help. I have given them the names of local remodelers, explained how design/build works, taken them to showrooms.
 

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