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October 2001


Articles

Blueprint for Success Chapter 8: A Complete Package

Human resource programs offer a competitive edge in a tight labor market.

Compassion and commerce

It’s a tricky intersection to navigate, the crossing of human needs and business demands. In remodeling, as in other service-driven industries, we have to do it all the time.

Do you have the energy to keep up?

Replacing the Model Energy Code, the International Energy Conservation Code is being strictly enforced.

Great Practices: Make the Most of Customer Surveys

Gregory A. Miedema, CGR, president of Dakota Builders Inc. (Tucson, Ariz.), is adamant that customer satisfaction comes before anything else.

HVAC in tight spaces

When undertaking a major addition or remodeling job that involves upgrading the HVAC system, one of the major hurdles is how to integrate the new space into the existing house.

Keep a code book on site

Between new codes and new employees, your crews likely will have code questions.

Know substitutions

It’s inevitable: The time will come when a product specified in the plans is not available or is out of stock, and you need to substitute a lesser-known product

Of lemons and lemonade

Turn complaints into an opportunity to improve the client’s perception of your company. In the book 301 Great Management Ideas, John Wirth, president of Woodworker’s Supply (Albuquerque, N.M.), shares his successful strategy.

Opportunity of a Lifetime

The senior boom hasn’t hit the market yet, but it’s coming. It’s time to decide what you’re going to do about it.

Prized Strategies

Award-winning remodeling companies differentiate themselves from the competition with creative approaches to marketing

Product Standards: Tools of the Trade

As a remodeler, you undoubtedly have favorite tools that you use frequently in your business, as well as knowledge about others that you have less occasion to haul out.

Project Spotlight: Structural Distress

Uneven ceilings, an outdated electrical system. And that’s where the problems began.

Remodeling your communication skills

You know what you mean when you speak. Make sure other people know, too.

The new code in town

The family of international building codes released by the International Code Council last year has turned out to be pretty popular.

The tools we love

The basement division of Alure Home Improvement, East Meadow, N.Y., is a franchise of Owens Corning Basement Finishing Systems, and manager Mike Kuplicki is always looking for tools to help him run the division effectively and provide the best possible...

Wood Wall

The basis of the New England Classic product line is a modular stile and rail system with various panel inserts made from veneered hardwood over an MDF substrate.
 

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