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September 1999


Articles

Clamping Down on Suspected Counterfeits

In mid-June the U.S. Court of Charlotte, N.C., upheld an injunction against Michigan-based Wholesale Tools preventing them from selling tools suspected of being counterfeit American Tool products.

Down to Earth

The difference between a successful project and one that causes a lot of headaches often has more to do with what the customer expects.

Gentle Power of the Pen

The pen is a powerful weapon. Harnessed correctly, it can do powerful good.

How to Choose Ceramic Tile

The latest in ceramic tile.

Lessons Learned

Remodeling for an architect-homeowner.

Lusk Building & Remodeling Inc.

Company snapshot

Making Good on the Promise

Rosie Romero offers tip for pulling off the Impossible Promise.

Motivation Muscle

Employee incentives

Off the Floor

Non-convential uses for ceramic tile.

Quick Tip

A tip when ordering tile.

Remodeling Your Spirit

If interest in spirituality and wellness continues, you might soon be fielding calls from homeowners seeking holistic remodeling.

Satisfaction Guaranteed

A Scottsdale, Ariz., remodeler offers a money-back guarantee to his clients.

State of the Market

Stats from Tile Council USA

Supplier News

CertainTeed Corp. acquires GS Roofing.

Teaching Profit/Loss

Jud Motsenbocker, CGR, has been teaching remodelers how to understand profit-and-loss statements for years.

We've Got Mail

Letter to editor on draw schedules and in-house help.

Web Resources

The Institution of Management and Information's website provides information from 40 business management newsletters.
 

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