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Making Good on the Promise

September 1, 1999
Professional Remodeler

Not everyone can pull off the Impossible Promise. "You really have to have your act together," Romero says. He offers tips to successfully launch such a program.

• See your attorney early. Consumer fraud is the biggest liability.
• Bring subs and vendors on board. "All they have to do is perform" Romero says.
• Handpick your management. Staff must be self-disciplined and ambitious to pull this plan off.
• Do a test run before going public. Romero recommends a yearlong trial to work out the details.

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© 2008, Reed Business Information, a division of Reed Elsevier Inc. All Rights Reserved.

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