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Learn how the 2010 National Housing Quality Awards winners, Simonini Builders and Wayne Homes, netted NHQ Gold and Silver awards.
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| Sell It |
Sales training expert John Rymer outlines how and why you should revitalize your home building sales team.
Rodney Hall of The Talon Group discusses the connection between sales and happy, thriving employees -- possible even in the midst of a difficult housing industry.
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| Run It |
The fail rate for first-year home builder trade councils is about 60%. Follow this advice to make sure yours succeeds.
Joe Duckworth, Professional Builder's 1992 Builder of the Year, is now a successful developer of walkable neighborhoods that outsell conventional projects.
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| Build It |
Owners of multi-room audio/video systems assign high value to their home entertainment experience, according to a new study from the Consumer Electronics Association). The study, "Trends in Multi-room Audio Video Usage," found that 82 percent of homeowners with an such a system would recommend it to their friends.
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| Design It |
Home builders and designers who want to be successful in the entry-level market must understand the lifestyles, attitudes and priorities of Generations X and Y.
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| Perspective |
A friend of mine recently said, "Just applying for the National Housing Quality Awards was the best thing I've done for my company. It forced me to answer questions I hadn't even thought about yet." This month, we celebrate the accomplishments of two companies that answered the questions and proved to visiting judges that the answers were accurate.
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| Run It |
Paul Cardis of Avid Ratings discusses why too much 'survey influence' from home builders can hurt their customer satisfaction scores
2010 National Housing Quality Awards Gold winner Simonini Builders shows what solid communication and company culture can do for a home builder in a downturn.
Wayne Homes' solid processes and focus on satisfied employees and customers earns it a Silver in the 2010 National Housing Quality Awards.
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