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2002 NHQ Handbook


April 14, 2006
HousingZone

Learn best practices from industry leaders in HousingZone.com's "Handbook for Winning" Forum, as winners of the 2002 National Housing Quality Award share the benchmarking tips they've learned along their quality journey. As the centerpiece of the National Association of Home Builders Research Center's quality program, the NHQ Award is regarded as the highest level of quality achievement in the housing industry. From leadership and strategic planning to human resources and business results, these builders have set themselves apart, within their markets and in the profits they pull to the bottom line every day. Click here for more information on the NHQ Award.
National Housing Quality Awards Resources
For more information on the National Housing Quality Awards, view these resources.

History Maker Keeps the Faith - for 53 Years and Counting
Every History Maker Homes employee and every trade, supplier and consultant working for the company agree that while all of its recent innovations make History Maker a better company.

Deconstructing Quality
If everyone in each organization in the entire residential construction industry strives to produce quality products, plans and homes, what prevents it from occurring in every home on each job site every day?

Data, Definitions and Discipline
All business leaders want to maximize resources and return on investment.

A NeuWay at Neumann Homes
There are no small visions at Neumann Homes, a two-time winner of the National Housing Quality Award.

Capitalizing on People
Although sales of manufactured homes surged in the late 1990s because of a loosening of financing restrictions, the slowing economy has caused repossession rates to shoot up.

Are you ready?
First came the Malcolm Baldrige National Quality Award, established by Congress in 1987 to recognize the importance of quality and performance excellence to U.S. businesses and the nation as a whole.

History Maker Measures Up
Their management methods owe more to Jesus Christ than W. Edwards Deming.

Revving Your Profitability Engine
Can we agree on this page for this month to suspend talk of the housing bubble?

Measuring Quality to Keep Fine-Tuning
Consultant Scott Sedam played a major role in History Maker Homes' evolution into a fairly sophisticated practitioner of total quality management.

Growing Leaders at Every Level
Developing world-class team members capable of driving Neumann Homes to its 2020 envisioned future of transforming the company into the undisputed No. 1 home builder in the world is an initiative that involves everyone in the organization.

Standing Trade Council Subcommittees Address Key Precepts
Pulte Minnesota's trade council has formed a number of subcommittees designed to tackle one-time initiatives implementing a recycling program at each job site and developing safety regulations, for example.

Education Is Win-Win for Fairmont and Its Employees
With about 900 employees, Fairmont Homes is one of the largest employers in north-central Indiana, which CEO Jim Shea calls 'the Silicon Valley of manufactured homes and RVs.'

Colors Key to Inventory System
Integral to Fairmont Homes' commitment to lean manufacturing and employee involvement is its color-coded inventory system.

Defining Quality
In our pages, quality doesn t mean just good or even excellent. It means total quality management, TQM for short.

Home-Grown Quality
Twelve years ago, when 'Quality was Job 1' at Ford Motor Co. and many other Fortune 500 firms, only a handful of home builders were on the total quality management bandwagon.

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© 2008, Reed Business Information, a division of Reed Elsevier Inc. All Rights Reserved.

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