Customer Satisfaction
Business customer satisfaction advice for professional home builders and remodelers.
For the 7th consecutive month the Payne Family Homes team has been honored with the top new-home sales achievement awards by the Sales &...
The NAHB Research Center announced that KB Home has reaffirmed its position as the first and only builder to earn the prestigious National Housing...
Attendee figures for upcoming KBIS are showing a 40% increase over last year’s numbers during the same time period to date. The producer of the...
As the boomer generation ages, and lifestyle needs change, more professional remodelers are helping homeowners modify their existing homes to...
While outdoor living continues to grow in popularity, expect fewer frills this year as homeowners get back to the basics in a cool economy, according...
This month's Corner Office features Father & Son Construction in Detroit
The Conferenced Board Consumer Confidence Index declined sharply in February on concerns over business conditions.
Scanlon has touched upon some of the key design trends homeowners can expect to see in 2010 in new model home centers and showrooms around Central...
Is one number from one system good enough to measure customer satisfaction? Here's a roundup of the pros and cons that have industry experts buzzing.
Home buyers are much more likely to reveal their true feelings about a builder in a third-party survey that elicits anonymous comments.
