Customer Satisfaction
Business customer satisfaction advice for professional home builders and remodelers.
When this magazine was launched as Practical Builder in the spring of 1936, the outlook for Americans and the rest of the world was far bleaker than...
Sure, the past five years have been chaotic and the prospects for 2011 don’t exactly look entirely sunny. But there are plenty of builders and...
Home building giant David Weekley Homes has launched a website that allows its buyers to stay updated on the progress of their new home. Upon signing...
mackmiller design+build capitalizes on surprises to make a successful remodel.
With a strong focus on marketing and sales combined with smart management, San Diego-based Marrokal Design & Remodeling has maintained...
HighCraft Builders is using technology to make sure the company, its clients and its trade partners are all communicating clearly.
Armed with years of management improvements and a recession-busting attitude, Professional Builder’s Builder of the Year kept its focus on a...
While conducting research on a builder for a recent issue of Professional Builder, I did what most people do first when they want to learn more about...
Successful builders obsess on sales conversion ratios, tracking key metrics, hiring the right people, and knowing where they stand in the marketplace...
Implementing the principles of Lean in home building is no easy task, but the payoffs in waste reduction and cost savings can be substantial. Lean...
