Customer Satisfaction
Business customer satisfaction advice for professional home builders and remodelers.
Green remodel delivers space and safety for growing family
Nearly three quarters (72%) of U.S. homeowners agree that the home inspection they had when they purchased their home helped them avoid potential...
Tracking and improving customer satisfaction is more important than ever for remodelers to be successful
The more details that can be discussed, clarified and understood before signing a construction contract, the better it is for both the homeowner and...
Next year, for the first time, it’s expected that more consumers will access the Internet using a mobile device than a traditional desktop or laptop...
Neighborhood schools, ample garage space, walk-in-closets, and walking/biking paths are among the community and home features most desired by first-...
A recent survey found that outcome and design were the most important factors in determining project satisfaction for a home remodel. The National...
New research by Custom Builder magazine provides insights into client profiles, home specifications, and top business challenges. Among the findings...
Last month, the U.S. Census Bureau released the first batch of the freshly collected 2010 census data of the nation. The big news so far: The...
This past September, we wrote extensively about the state of builder and buyer financing, which no doubt is one of the most-difficult challenges home...
