Customer Satisfaction

Business customer satisfaction advice for professional home builders and remodelers.
J.D. Power, Customer Satisfaction Study, U.S. New-Home Builder Customer Satisfac
Citing difficult market conditions in residential construction and a smaller pool of builders to evaluate, J.D. Power and Associates has canceled its...
PulteGroup, Richard Dugas, housing giants, professional builder's housing giants
Professional Builder editors recently sat down with PulteGroup CEO Richard Dugas to discuss his strategy for bringing Pulte back to profitability in...
Craig Durosko offers his second five tips for creating a great remodeling experience for your clients
Craig Durosko offers his first five tips for creating a great remodeling experience for your clients
Remodelers can increase business by extending warranties on their projects beyond the standard one year
New twists on standard market research methods help builders spot opportunities and more effectively pinpoint buyer groups.
Judge Glenn Kelley, of the 15th Judicial Circuit in Palm Beach County, Fla., has once again seemingly ruled in favor of builders and suppliers for...
Professional Builder webinar: 35 Moneymaking Ideas for Builders in 2011
Making money as a builder has never been more demanding than it is today. New tools and ideas are required to achieve success. Join Professional...
Mark Richardson: How to speak with a remodeling dialect
To help offset the downturn in home building business, many custom builders have taken on remodeling work during the past few years. A key to success...
Today more than ever, remodelers not only juggle more balls, but they are also wearing a greater variety of hats.
 

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