Issue Contents

The biggest key to inoculation is to follow through with reassurances that you could handle problems or reduce their impact. Customers want to believe that you have everything under control.

The Kitchen/Bath Industry Show last month in Chicago revealed an overwhelming trend: Over-the-counter sinks are big in bathrooms, especially powder rooms.

Profit-based compensation systems have the proven potential to motivate employees while increasing their focus on critical business issues such as revenue, cost control, profit and customer satisfaction.

'If L.A. had a Main Street, it would be Wilshire Boulevard,' says the video for The Californian on Wilshire, a 23-story luxury condominium project scheduled to open in 2005.

The latest project from Joyce Homes in master-planned Highlands Ranch, Colo., is in Firelight, an upscale subdivision of detached single-family homes with its own homeowners association.

In a series of cyclic shear wall tests on structural insulated panels, APA - The Engineered Wood Association found that SIP walls perform similarly or better than stick-built walls under simulated earthquake conditions.

In a recent letter, one of you chided Professional Builder, and me in particular, for our scare tactics. You wrote: 'I read your magazine every month and get a lot of good ideas, but I take exception to a couple of points of view.'

Builder/ developer Mark Gibbs gained new insights on active adults with the success of Silver Springs Village.

I-joist manufacturers' standards dictate that web holes must be perfect circles to transfer shear forces properly, and they advise builders of the minimum distance between holes and from bearing points of the joist.

Think twice before developing large, controversial parcels.

Debate still rages over whether the urban growth boundary works.

Stairs do more than take us from top to bottom and back again. They also offer an opportunity to make a design statement.

A strong candidate provides fact-based answers and examples. If you don't fully understand what a candidate has done in the past, how can you predict his or her success in your company?