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A Look at Taylor Morrison CEO Sheryl Palmer

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Submitted by: Rene Galvin (lourene@aol.com)
2/7/2009 1:14:49 AM PT
Location:Bonita Springs until Chinese Drywall
Occupation:self

Our home also has Chinese Drywall. We settled in 2006 and our punch sheet which we found has smell written on it.

Also during our punch sheet the mirrors had turned black, and drains were also black. The builder Taylor Morrison took care of this under the warranty, however they did not think there was a smell.

We only use this home in the winter, but that does not make it any less important to us. We try and come as often as possible, and it was our "happy" place. Two days ago after confirmation of Chinese Drywall, we vacated our home.
The smell is not so much like rotten eggs to me. It was more like a wood burning or maybe a varnish smell.
I kept thinking something was dead in the walls.

When we returned this Oct. the smell was as strong as ever, and our mirrors had all turned black again, our drains all pitted again, and our new TV and computer had gone bad.

We left to return in Dec. and when company came over, she said, you had better check for Chinese Drywall.
Because I had never heard of it, I decided to call the builder. After three calls none of which were returned, I went home for a few days, and returned in January, and called the corporate office. We had all been noticing scratchy throats, burning of the eyes, and also nasal drip and headaches.

Taylor Morrison sent out three men on the morning of the 2nd of February. They said it was their first complaint, however this is not true. There is a girl who complained some time ago, only to be told they would put in a air purification system.

These three men said they had never heard of it, and they only use good materials. Read their web site, FALSE ADVERTISING at its best.
I told them my daughter and i needed to be relocated immediately. Taylor Morrison has many empty homes that should not be effected.
Taylor Morrison then called me and said they had no proof it was a health hazard and did not believe i had Chinese Drywall. They told me they had not used it.
I then called the Health Dept to find out that there was a simply way of testing to verify you may have it.
That is to pull off an outlet and if the cooper wire is black, chances are very good you have Chinese Drywall.
The outlet was pulled the wire black.
The fact the air conditioner had failed also pointed to a problem.
After finding a black wire, I called Taylor Morrison with my findings and told them to come look. I had company, and I will tell you they were simply appalled at the statements made by their company rep
Birch from Taylor Morrison said he smelled it but that it was again probably not Chinese Drywall. My friends told him we were being poisioned. I contacted the law offices I saw who were handling cases. Ultimately I chose Richard Serpe of Virginia.
I again contacted Taylor Morrison this time calling the CEO directly. This time i got her assistant who while having a sympathic ear, said she could only relay the messages. She said the CEO of the Southwest Division would call me.
HE did not . I told Dawn the assistant we needed to be relocated. She said she would again relay it.
I also then got a call from the CEO of the SW division who said that it was not dangerous. I hung up.
Taylor Morrison does not care, their web site is false, and they left me in harms way. Anything that shuts down TV's, ruins mirrors, and pits metal can not be good for you.
Further, I believe the state of Florida should condemn all of these homes until proven they are SAFE! Why are we waiting to prove they are not.
Two days ago, an investigator with my attorneys office and an engineer came and spent six hours in my home. He is an expert and immediately identified the smell. However being a scientist, he pulled samples from outlets and the AC.
After gaining much of his evidence, labeling it, and taking photos and videos, the said he really needed a piece of drywall. Knauf Tianjin was making much of what was being found to be defective. After cutting into the wall, and putting his scope in, he found a big piece with the name Knauf Tianjin very big on the boards.
I cried and am still in shock. I am worried about my health and my families health. We immediately vacated the premises. We are now in Naples at friends trying to find a rental in high season. I need to be here to move our things out, and to be available . We have friends with plane tickets coming and we have no home. My business is internet out of my home and I can not work. I have lost sleep and am writing this at 2 am. I am worried about our health, and do not know what to do next.
Our homes, all of us with Chinese Drywall have a very big problem. They need to be plowed to the ground. Their value is nothing. Even if the unit is gutted out, forever we must disclose if we sell that the homes have Chinese Drywall.

The state needs to step up. Our builder Taylor Morrison has treated us as if we are a thorn in their side, and has done nothing. In fact they said it would be two weeks to be tested something I had done within in 24 hours. They would not have anyone call who did not say they did not use Chinese Drywall.
The CEO Sheryl Palmer would not return my calls. Her assistant said she knows about it, and can not help me, because they have to help anyone the same.
What I know is the engineer who is testing daily said he had never seen it that bad.
I hope we all get help, and someone helps us.
Taylor Morrison used sub standard materials and then told me to deal with it.

Now the attorneys get rich, all around the country, but at least they protect us.

Submitted by: RC
9/4/2008 9:28:08 PM PT
Location:San Jose

I bought a newly build home from Taylor Morrison in San Jose, CA two
months ago and still waiting for them to get my pre-wire surround sound
, security system and network plugs to work. These guys are incompetent
and do not care about their customers at all. Just forces me to waste my
time and file a BBB complaint.

Submitted by: Shuka B.
7/23/2008 1:20:15 AM PT
Location:CA

So sad. Taylor Woodrow the best and most respected builder. Taylor Morrison and all its people do not compare and will never. Please stop trying. Taylor Woodrow was the best. Morrison needs to give it up.

Submitted by: Nick M
7/22/2008 3:31:51 PM PT
Location:AZ
Occupation:Super

BEWARE - Taylor Morrison announced here recent pull out in community in AZ. 2/3 of subdivision now empty lots with no builder. Owner of lots is the bank. Quality of combined company is suspect.

Submitted by: Scott
5/20/2008 11:38:55 PM PT

We are home buyers who recently bought a Morrison Home. The home began being built prior to the merger with Taylor Woodrow. It's being finished following the merger, which has lead to major problems. We are currently begging the builders just to get the sidewalk to line up with the driveway! Hopefully it works out, but our confidence in Taylor Morrison is about rock bottom right now!

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