Business
A compilation of business news, trends, and surveys on customer satisfaction, financials, human resources, marketing, and sales.
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Scott Sedam: Two sides of...
In response to Scott Sedam’s discussions of the coming labor shortage in America, Professional Builder readers sound off on both sides of the debate.
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Builder of the Year report...
Arguably better than any of the Giant builders, Toll Brothers built a business that was ready to absorb and pivot from the historic downturn to a new market.
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Top 10 Professional Builder...
As the calendar year comes to a close, we recap the most popular Professional Builder articles in 2012.
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Best-in-class customer...
Award-winning builders share their process for making happy customers.
In response to Scott Sedam’s discussions of the coming labor shortage in America, Professional Builder readers sound off on both sides of the debate.
Most Recent in News Business
On April 11, the Manufacturers Alliance honored Uponor as the 2013 Manufacturer of the Year in the large-company category.
The NHQ Award is modeled after the Malcolm Baldrige National Quality Award and represents the housing industry’s highest recognition for achievements in total quality management.
As the calendar year comes to a close, we recap the most popular Professional Builder articles in 2012.
Latest Business
In home building, the customer is rarely right. Wow, I bet you didn’t think you would see that statement coming from a customer satisfaction expert; but it is true, and here is why.
In response to Scott Sedam’s discussions of the coming labor shortage in America, Professional Builder readers sound off on both sides of the debate.
Arguably better than any of the Giant builders, Toll Brothers built a business that was ready to absorb and pivot from the historic downturn to a new market.
Home builders are in the crosshairs as cash-strapped local governments that have seen their budgets decimated during the economic downturn look for ways to shift infrastructure costs to the...
Without buy-in from top management, Lean practices are sure to fizzle out over time. Lean operations expert Scott Sedam contemplates what it takes to get support from the very top.
Award-winning builders share their process for making happy customers.
Not fully using manufacturers’ rebate programs is like burning your hard-earned money. Yet many builders don’t utilize these programs to their fullest advantage.
In home building, the team counts on the performance of each individual to deliver the “big win,” which is a happy customer.
Long Island remodeling firm loses office to fire but comes back stronger
How does a longtime builder of new homes survive in one of the most depressed housing markets in the country? By making the move to home-performance improvements.
