Most Recent in News customer-satisfaction

Normandy Remodeling named a Best Customer Service Leader for sixth year
on June 14,2013

Normandy achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.

10 steps to prepare for a remodel
on May 09,2013

NARI offers tips in honor of National Home Improvement Month.

Number of LEED homes could grow if savings is emphasized
on May 02,2013

The ranks of LEED certified homes would grow faster if builders appealed more to homeowner’s desire to save money on utilities, says Paul Fisette, a sustainable building expert at the University...

Integrity Windows and Doors meets EPA’s most efficient
on March 21,2013

Integrity from Marvin Windows and Doors continues to outperform windows in the fiberglass/composite category with products from their Wood-Ultrex line named as most efficient by the EPA for 2013...

Owners of energy-efficient homes less likely to default on mortgages
on March 20,2013

A new study shows the risk of mortgage default is one-third lower for energy-efficient, Energy Star-rated homes—a factor lenders and Congress should consider when making mortgage loans and policy...

Photos courtesy of John Quarenga, CR, of Jay-Cue Construction, North Bergen, N.J
In Sandy’s Wake: On the Ground in New Jersey
on November 02,2012

Remodelers advise slow, deliberate pace and avoiding scammers.

Remodeling market slowed; future growth indicated
on September 27,2012

Results from the second quarter Remodeling Market Index (RMI) dropped two points to 45, reflecting a weaker labor market. According to the NAHB, the RMI reached 48 twice in 2011, the highest...

Professional Remodeler, CEDIA, NARI, NKBA Partner at KBIS Collaboration Station
on April 17,2012

PR editors will moderate seven panel discussions at the Chicago show

home builder, homebuilder, pulte, app
Pulte introduces iPad app
on December 14,2011

The home builder Pulte is launching a new iPad application geared toward home buyers

home buyer, survey, outdoor living, great room, casual living
Survey: casual, outdoor living is in
on October 03,2011

Good design and the right price is the recipe for success today. John Burns Real Estate Consulting found several trends among consumers based on a survey they conducted of nearly 10,000 potential...

J.D. Power, Customer Satisfaction Study, U.S. New-Home Builder Customer Satisfac
J.D. Power scraps 2011 U.S. New-Home Builder Customer Satisfaction Study
on July 26,2011
Citing difficult market conditions in residential construction and a smaller pool of builders to evaluate, J.D. Power and Associates has canceled its 2011 U.S. New-Home Builder Customer Satisfaction...
Kraftmaid Cabinetry tops J.D. Power rankings
on July 05,2011
Kraftmaid Cabinetry was rated highest in customer satisfaction by J.D. Power
Lead paint rules hurting business for certified contractors: NARI survey
on June 24,2011
Contractors and homeowners say the LRRP rules deter hiring lead-safe certified contractors
Plaintiffs must prove builders knew of faulty drywall
on March 28,2011
Judge Glenn Kelley, of the 15th Judicial Circuit in Palm Beach County, Fla., has once again seemingly ruled in favor of builders and suppliers for faulty Chinese drywall cases, The Wall Street...
Survey: Majority of consumers think now is good time to buy a home
on February 24,2011
Nearly nine in 10 consumers believe now is a good time to buy a home, according to a survey of 10,000 consumers by John Burns Real Estate Consulting. While most think the market is ripe, many said...
Poll: 70% of homeowners say inspections helped avoid problems
on February 22,2011
Nearly three quarters (72%) of U.S. homeowners agree that the home inspection they had when they purchased their home helped them avoid potential problems down the line, according to a survey by the...
Remodel design most important to homeowners, survey finds
on January 04,2011
A recent survey found that outcome and design were the most important factors in determining project satisfaction for a home remodel. The National Association of the Remodeling Industry (NARI) poll...
David Weekley Homes launches buyer project-tracking website
on December 26,2010
Home building giant David Weekley Homes has launched a website that allows its buyers to stay updated on the progress of their new home. Upon signing the sales contract, clients receive log-in...
Consumer survey: Home style, location more important than price
on October 15,2010
A new survey of nearly 10,000 consumers across 43 states by John Burns Real Estate Consulting reveals several interesting findings on what buyers want in a home and community today. For instance,...
J.D. Power: Satisfaction with Home Builders, Quality Reach Historic Highs
on September 19,2010

Although the recovery of the U.S. housing market appears to have stalled in many areas of the country, customer satisfaction with new-home builders has improved for a third consecutive year.