Latest in customer-satisfaction

on October 31,2009 in Feature

While America’s housing industry is in recession, winning customer satisfaction ratings are still rising in the annual AVID Award for the Best Customer Experience in the U.S.

on October 31,2009 in Feature

Jesus Ruiz is fighting to stay afloat on the Rio Grande. His small, entry- level home building firm in Laredo, Texas, was hit hard by the demise of subprime mortgages and new lending rules that...

on October 31,2009 in Feature

Quinn Mortensen and Kristen Nilssen are brother and sister but also partners in Gold Medallion Homes, which builds on the Wasatch Front near Salt Lake City. It’s an unusual partnership that pulled...

on October 07,2009 in Feature (Web Exclusive)
on September 22,2009 in Feature (Web Exclusive)
Community Associations Institute (CAI) has launched an online learning program that gives community association board members and other homeowners the information, guidance and perspective they need...
on September 18,2009 in Feature (Web Exclusive)
The group met to discuss emerging trends and proactive strategies to combat fraud against consumers in the housing markets as well as best practices to bolster coordination across state and federal...
on September 18,2009 in Feature (Web Exclusive)
The new online continuing education class is geared toward building professionals looking to learn more about Southern Pine specialty products.
on September 15,2009 in Feature (Web Exclusive)
J.D. Power and Associates reports that overall customer satisfaction with home builders and new-home quality improve significantly, driven by intensified competition among home builders
on September 15,2009 in Feature (Web Exclusive)
J.D. Power and Associates Reports: Trilogy by Shea Homes ranks highest in satisfying buyers of homes in active adult communities for a third consecutive year. Glenbrooke by Del Webb in Sacramento and...
on September 01,2009 in Feature (Web Exclusive)
First published, peer-reviewed studies of the impact of emissions from granite countertops on human exposure find granite safe for indoor use.
on August 19,2009 in Feature (Web Exclusive)
Study shows gap between consumer priorities and LEED-H criteria
on August 03,2009 in Feature (Web Exclusive)
Among Home Buyers, Keller Williams Ranks Highest in Customer Satisfaction for a Second Consecutive Year, While Coldwell Banker Ranks Highest among Home Sellers
on July 23,2009 in Feature (Web Exclusive)
Grants are available to investigate allegations of housing discrimination and to educate the public and the housing industry about their rights and responsibilities under the Fair Housing Act.
on June 30,2009 in Feature

The Custom Electronic Design & Installation Association says the association’s clients are cutting budgets by 10 to 15 percent of the total construction cost, including electronics. Many...

on June 30,2009 in Feature

The American Society of Landscape Architects quarterly business survey shows sustainable, low-maintenance outdoor living projects are gaining popularity

on June 30,2009 in Feature

Improper or insufficient design details and shoddy installation of windows or doors can lead to air infiltration, moisture intrusion and poor overall performance.

on June 25,2009 in Feature (Web Exclusive)
With demand for decks expected to increase, composite materials offer an option.
on June 12,2009 in Feature (Web Exclusive)
A new study shows that homes offered with warranty protection sell quicker than homes with no warranty offer.
on May 29,2009 in Feature (Web Exclusive)
Not sure what you need to know about Universal Remodeling? Take this course and learn what works
on May 29,2009 in Feature (Web Exclusive)
Take this course to find out how to make change orders work for your business