Latest in customer-satisfaction

on August 11,2011 in Feature

Smart companies are grabbing market share now and will reap the benefits when the recovery comes

customer-satisfaction, Charlie Scott, Woodland, O'Brien and Scott, spec-home buy
on August 09,2011 in Feature (Web Exclusive)

Customer-satisfaction expert Charlie Scott of Woodland, O'Brien and Scott offers tips for driving referrals from your inventory home buyers.

customer satisfaction, spec-home buyers, inventory homes, Charlie Scott, driving
on August 07,2011 in Feature

A survey of home buyers shows that spec-home customers are much less satisfied than those purchasing “to-be-built” homes. Customer-satisfaction expert Charlie Scott offers tips for driving...

on July 14,2011 in Feature

Change and disruption breed innovation. And who better to innovate than a new generation of successful industry leaders? The following individuals represent the future of the residential...

on June 17,2011 in Feature

Master bath conceals accessibility features within stylish design

Remodeled bathroom for disabled family
on June 14,2011 in Feature (Web Exclusive)
Members of Chicagoland NARI undertake project to help family of disabled children
on June 08,2011 in Feature
After a long wait, EPA is ramping up RRP enforcement against remodelers and other contractors
PulteGroup, Richard Dugas, housing giants, professional builder's housing giants
on May 31,2011 in Feature
Professional Builder editors recently sat down with PulteGroup CEO Richard Dugas to discuss his strategy for bringing Pulte back to profitability in 2011, his thoughts on GSE reform and the changing...
on May 31,2011 in Feature

Jackson Design and Remodeling achieves transformation others said couldn’t be done

on May 11,2011 in Feature

Craig Durosko offers his second five tips for creating a great remodeling experience for your clients

on May 03,2011 in Feature
Remodeling rental and multifamily buildings can be a good way to expand your business. At the same time, the model presents new challenges as well.
on April 22,2011 in Feature

Craig Durosko offers his first five tips for creating a great remodeling experience for your clients

on April 22,2011 in Feature (Web Exclusive)
Remodelers can increase business by extending warranties on their projects beyond the standard one year
on April 10,2011 in Feature
New twists on standard market research methods help builders spot opportunities and more effectively pinpoint buyer groups.
Professional Builder webinar: 35 Moneymaking Ideas for Builders in 2011
on March 18,2011 in Feature (Web Exclusive)
Making money as a builder has never been more demanding than it is today. New tools and ideas are required to achieve success. Join Professional Builder's editors Patrick O'Toole and David Barista...
Mark Richardson: How to speak with a remodeling dialect
on March 15,2011 in Feature
To help offset the downturn in home building business, many custom builders have taken on remodeling work during the past few years. A key to success in remodeling is understanding the rules of the...
on March 14,2011 in Feature
Today more than ever, remodelers not only juggle more balls, but they are also wearing a greater variety of hats.
on March 09,2011 in Feature
Green remodel delivers space and safety for growing family
on February 07,2011 in Feature
Tracking and improving customer satisfaction is more important than ever for remodelers to be successful
on February 04,2011 in Feature
The more details that can be discussed, clarified and understood before signing a construction contract, the better it is for both the homeowner and the contractor.