Latest in business

on April 26,2013 in Feature

In home building, the customer is rarely right. Wow, I bet you didn’t think you would see that statement coming from a customer satisfaction expert; but it is true, and here is why.

In response to Scott Sedam’s discussions of the coming labor shortage in America
By Scott Sedam on January 28,2013 in Feature

In response to Scott Sedam’s discussions of the coming labor shortage in America, Professional Builder readers sound off on both sides of the debate.

Key Toll Brothers executives (l. to r.): Martin Connor, CFO; Ed Weber, regional
on December 31,2012 in Feature

Arguably better than any of the Giant builders, Toll Brothers built a business that was ready to absorb and pivot from the historic downturn to a new market.

Home builders are in the crosshairs as cash-strapped local governments that have
on December 24,2012 in Feature

Home builders are in the crosshairs as cash-strapped local governments that have seen their budgets decimated during the economic downturn look for ways to shift infrastructure costs to the...

Without buy-in from top management, Lean practices are sure to fizzle out over t
By Scott Sedam on December 09,2012 in Feature

Without buy-in from top management, Lean practices are sure to fizzle out over time. Lean operations expert Scott Sedam contemplates what it takes to get support from the very top.

Best-in-class customer satisfaction
on November 18,2012 in Feature

Award-winning builders share their process for making happy customers.

Reaping the rewards from rebates
on September 21,2012 in Feature

Not fully using manufacturers’ rebate programs is like burning your hard-earned money. Yet many builders don’t utilize these programs to their fullest advantage.

Customer satisfaction: The ultimate team game in home building
on September 16,2012 in Feature

In home building, the team counts on the performance of each individual to deliver the “big win,” which is a happy customer.

The fire, while tragic, allowed Zolla to create a brand-new, larger showroom in
on August 24,2012 in Feature

Long Island remodeling firm loses office to fire but comes back stronger

Testing the airtightness of a home using a special fan called a blower door.
on June 15,2012 in Feature (Web Exclusive)

How does a longtime builder of new homes survive in one of the most depressed housing markets in the country? By making the move to home-performance improvements.

on February 14,2012 in Feature

The pros and cons of using the Kindle Fire in your remodeling business

on January 10,2012 in Feature

Actionable tips that you can put in place today for an immediate payoff

lean building, home building
on December 30,2011 in Feature

Having the right culture is the key to making Lean work in an organization. To demonstrate what a culture of commitment looks like, Scott Sedam profiles builders that truly “get it” when it comes...

on December 30,2011 in Feature

Lately, the talk from builders that I’ve connected with has been about the suddenly dwindling supply of available prime real estate in their markets, especially entitled land and finished lots in...

75 years of people, ideas and trends in home building
on December 27,2011 in Feature

In honor of Professional Builder's 75th anniversary, we profile pioneering figures, breakthrough ideas, and transformative market trends that have shaped home building since 1936.

on December 13,2011 in Feature

Loving something, whether it is professional or personal, gives you the energy and fortitude to navigate the environment we are in.

on December 01,2011 in Feature

Adaptability and a willingness to find a market make Anthony Home Improvements Remodeler of the Year

on November 28,2011 in Feature (Web Exclusive)
ipads for construction, tablets for construction, how builders are using ipads,
on September 22,2011 in Feature

The iPad changed mobile computing forever, but is it the best tool for field and office construction professionals? New tablets on the market offer more security, less glare, and serious business...

on August 11,2011 in Feature

Smart companies are grabbing market share now and will reap the benefits when the recovery comes