Readers may recall a study I did a few years ago attempting to identify the most reliable predictor of future new home sales activity. The closest predictor turned out to be the Michigan Consumer Sentiment Study (MCSS). The trick was that you had to adjust the MCSS data six months FORWARD to match new home sales. In other words, six months after MCSS started to improve, new home buyers feel confident enough to buy a new home. Well readers, this MCSS number bottomed...
Blogs
After last weeks blog about the great match up of Lean and custom homes I received the following inspiring "boots on the ground" letter from reader and fellow Leanista Roger Bess:
Todd,
Thanks for the timely post. By coincidence, I had a client with an expensive custom home plan, who was extremely frustrated with his architect, contact me a couple of hours after I read your post. (I do drafting and design work on the side of my day job)(I know, architects probably hate...
The 5th article in my series on Quality Management was just published by Professional Builder Magazine and appears concurrently on www.HousingZone.com. It is titled “10 Steps to Mastering Field Quality” and at the end of the piece I offered a PDF with all 5 of the articles in a single document. I have since been deluged with more than 30 requests sitting in my mailbox just this morning. In my 15 years writing monthly for...
Yes we are making lists again!
Make two lists.
In one list the elements of company cultures that you have experienced and liked.
In the other list elements of company cultures that you experienced and did not like.
So you may not have liked the bureaucratic approach in one organization, in another you valued their focus on training and development for example.
When you are done, circle those issues in BOTH lists that you feel honestly reflect YOUR company...
“It is leadership, that recognizes that structure and goals are not effective without the corresponding tactics and that neither will generate strong and positive business results without effective implementation.”
Armand V Feigenbaum & Donald S Feigenbaum
The Power of Management Capital
2003
Forming, storming, norming and performing are the four key stages in team formation.
Forming: This is a short lived period when the team initially gets together. The members get to know each other and why the team has been formed. The team leader is strongly in control at this point.
Storming: At this stage team members frustration will surface, perhaps wanting to get on with the work or not wanting to be on the team or not agreeing with...
I'm a sucker for a good love story. I get emotional at the end of Pretty Woman, and will watch Can't Buy Me Love over and over again. However, one story that really gets me misty is the love story between custom home clients and Lean Design. It's allure is based on the fact that the pairing of the two is just so rare. It is every bit as rare as the hapless geeky guy getting the prom queen, or the doe eyed working girl (with the heart of gold) ending up with the billionaire...
Chances are, you’ve never heard of Tony Fadell. But I would bet a very large sum of money (okay, $100) that you’ve heard of his most notable creation. As a young computer science engineer out of the University of Michigan in the 1990s, Fadell was instrumental in the design and development of half a dozen consumer electronic products, including early versions of the tablet computer and PDAs.
But it wasn’t until early 2001 that Fadell would make his mark on the consumer electronics...
Some customers can be “impossible to please” (IP), but keep in mind, when open to the public, a home building company is exposed to all personalities within the public. After all, that idiot that cut you off on the highway this morning lives somewhere! This means, on rare occasions you will sell a home to one of these IP customers. A home builder that builds 20 homes per year statistically should experience an IP once every 2-3 years. A home builder building 300 homes...
“Management has to give direction to the institution it manages. It has to think through the institution’s mission, has to set its objectives and has to organize resources for the results the institution has to contribute.”
Peter F Drucker, Management: Tasks, Responsibilities, Practice, 1973
The National Housing Quality Award, Criteria for Performance Excellence, provides an infrastructure to support exactly that!
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