Business Excellence Consulting LLC
President

Denis Leonard has a degree in construction engineering an M.B.A. and a Ph.D. in quality management. Denis is a Fellow of the American Society for Quality, a Certified Quality Manager, Auditor and Six Sigma Black Belt. He has been an Examiner for the Baldrige National Quality Award Board of Examiners a Judge on the International Team Excellence Competition and a Lead Judge on the National Housing Quality Award. A former Professor of Quality at the University of Wisconsin, he has experience as a quality manager in the homebuilding industry as well as construction engineer, site manager and in training, auditing and consulting with expertise in strategic and operational quality improvement initiatives. His work has achieved national quality, environmental and safety management awards for clients.

Denis is co-author of 'The Executive Guide to Understanding and Implementing the Baldrige Criteria: Improve Revenue and Create Organizational Excellence'.

http://www.BusinessExcellenceConsulting.net

DenisLeonard@BusinessExcellenceConsulting.net

Full listing of blogs http://www.housingzone.com/author/denis-leonard

A new series of papers available on performance excellence

The Organizational Excellence Committee for the Quality Management Division of ASQ has launched a webpage with a series of papers to support and promote Business Excellence Models such as Baldrige Criteria for Performance Excellence, the European Excellence Model and therefore, the National Housing Quality Award. So if you want to hear new perspectives and get new ideas on performance excellence, especially if you use the National Housing Quality Award Criteria this will be interesting reading. New papers will continue to be added. Authors include Harry Hertz PhD, Director of The Baldrige Performance Excellence Program. 

http://www.asq-qm.org/organizational-excellence

The aim is to: 

-Contribute to a body of knowledge about excellence models 

-Promote the use of international, national and local excellence programs 

-Share case studies and success stories about performance excellence 

-Explain how traditional quality methods and tools integrate with excellence models

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