PB Builder of the Year DSLD shows how powerful and central the basics are. Creating excellence on such basic issues as scheduling and scopes of work creates the basis for an outstanding home builder. They continued driving excellence in all other areas of the business. Find out more about what
What and where do I start to improve? This is a common question and while we need to balance the cost and impact to identify the real bang for the buck let’s start with the basics. Here are some things to be aware of that are indicators that you can improve the effectiveness and efficiency of your
A UK study of those using the ISO9001 Quality Management System in the construction industry had a number of interesting findings that provide key lessons.
The top reason for implementation was increased profits and performance and 20% have shown that they actually achieved significant improvements
Often the main block to creativity is actually a mental block. Thoughts or comments such as these can stop creativity in its tracks.
Im not creative
That is not my area
We must be practical
There must be a single right answer
That is not logical
We must follow the rules
We must avoid
When was the last time you did some walk arounds in your business, asked your customer service or construction teams some basic questions, spoke to some of your customers face to face? This simple approach can really give you down to earth insights into your business, allowing you to see how it
November is World Quality Month and November 10th is World Quality Day ! This can be a great opportunity to leverage local and regional events. Perhaps a chance to tour a manufacturing facility, attend a presentation on quality improvement and get to see how other industries are using quality
In this economy these builders are growing sales, expanding into new markets and achieving 100% customer satisfaction! They are building production and custom homes, within communities and build on your lot. The homes range in price from $100k to over $1million and the market ranges from a focus on
The vast majority of what is written about management and business is about excellence, those people and organizations that excel. Little is written about the dysfunctional side, which frankly we see so much of in our daily work lives. A great reflection of this is the reason why Dilbert, the cult
Using Lean concepts can be very powerful; the trick is using them correctly. In an earlier blog I discussed ‘Lean and Six Sigma in Construction’ (available at the following link) where I described the different types of waste and key elements to focus on when using lean.