Posted on Aug, 2nd 2011 By Denis Leonard
Disorganized and untidy job sites are covered with destroyed or damaged materials, reflect chaos between trades, reduce productivity and send the message to those homeowners beside and near your homes under construction just how their homes were built, not to mention are safety violation and
Posted on Aug, 1st 2011 By Denis Leonard
We spend a lot of time and effort training our teams and developing them in our culture and so the retention and ongoing development of our talent is critical. But to retain and continue to develop our teams does not just mean spending more money, which in this economy we don’t have. Treating
Posted on Jul, 28th 2011 By Denis Leonard
The construction industry dramatically impacts the environment, with buildings consuming 17 percent of the world’s fresh water, 25 percent of its wood harvest, and 40 percent of its material and energy flows.
For years, the construction industry has practiced social responsibility by focusing
Posted on Jul, 25th 2011 By Denis Leonard
It might not be exciting, it might be work, but a key to a successful builder and home is a strong set of Scopes of Work. Scopes ensure clear communication of what is needed by each trade. In the best cases Scopes use diagrams, photos, links to websites, and clear step by step instructions on what
Posted on Jul, 19th 2011 By Denis Leonard
I am not a car nor am I a piece of meat, so please don’t service or process me, I am a customer! But those terms and attitudes still exist.
I recently walked into a business and was greeted with, ‘name?’ To which I replied, ‘yes, it is a lovely day!’ Well that wouldn’t happen with your company I
Posted on Jul, 18th 2011 By Denis Leonard
How well are your values, policies and strategic drivers deployed within your organization?
To consider this let use quality management as an example. So you have buy in from your management team about implementing or continuing quality management. You have connected quality focused strategic goals
Posted on Jul, 18th 2011 By Denis Leonard
There are 4 key areas that make up the Quality Management Environment.
Core Values
Corporate Strategy
Quality Performance Excellence Models
Tools & Techniques
There is a core of values and culture, surrounded by the other 3 areas. The core is where the mission and values of an
Posted on Jul, 17th 2011 By Denis Leonard
As more organizations are being pushed to reduce costs while improving the quality of products so the management of change becomes more and more important.
Kotter proposes eight steps to leading organizational change and avoiding key mistakes.
Step one is establishing a sense
Posted on Jul, 15th 2011 By Denis Leonard
As new technologies and methodologies help us to improve our sustainable and environmentally friendly buildings, we should not forget that how we manage the process of developing, designing. Constructing, maintaining, updating and ultimately decommissioning these buildings are equally important.
Posted on Jul, 13th 2011 By Denis Leonard
One of the key difficulties any builder has in managing quality is deciding which quality tools to use at which point in time and more broadly how to manage an improvement team and project.
A key tool to help coordinate an improvement team/project is the Six Sigma DMAIC or Define, Measure, Analyze
