Improving Profits Through Charity Work

November 25, 2002

 

John Burns'
Editorial Archives

 

Executives have discovered a new method to accomplish two strategic objectives:

  1. Increase profits.
  2. Make a positive impact in the community.

The method is known as corporate volunteerism, and the premier example in the real estate industry is a partnership with HomeAid America. More than 7,500 companies agree with me.

Corporate relationships with nonprofit organizations have deepened in the past few years, reflecting a new strategic approach to philanthropy. Companies are tying corporate philanthropy to business objectives. This is a smart business decision. In fact, corporate volunteerism has become so integral to business success that 52% of companies now have a community service message in their mission statement.

Nonprofit organizations have changed significantly to accommodate this new strategy, becoming vehicles for companies to accomplish their objectives rather than bureaucracies in which charitable efforts cannot be tied to visible benefits.

Testimonials
Recent research confirms that properly managed corporate volunteerism (described later in this article) improves profits. If you are skeptical of the research, here is what some industry leaders say about their corporate volunteerism programs with HomeAid:

  • David Weekley, CEO of David Weekley Homes - "HomeAid is a charitable organization that the building industry can really rally around. Many of us have been so blessed by our industry that it's great to be able to give back in a way that allows us to use our unique talents and gifts so that more families can live in safe, dignified environments."
  • Larry Webb, president and CEO of John Laing Homes - "All of our employees get as much out of the efforts emotionally and spiritually as anyone who is helped through these good works. At John Laing Homes, giving back to the communities where we build is a heartfelt and integral part of our corporate mission and values."
  • Les Thomas, president of the Southern California division of Shea Homes, regarding the donation the division makes for every customer satisfaction survey returned - "We find that we get a very high response rate from our buyers when they know that simply answering a few questions will benefit such a worthwhile cause."
  • Ian McCarthy, president and CEO of Beazer Homes USA - "The HomeAid program is the perfect way for us to give back to the communities in which we do business throughout the country."
  • Jon Jaffe, Western Region president of Lennar - "Lennar is proud to be a national builder captain working with HomeAid to provide shelter for those who wouldn't otherwise have it. Our vision is to help take this companywide and to inspire other builders to get on board."

Corporate Volunteerism
A partnership with an industry-related charity allows companies to improve their communities and their profits simultaneously. By establishing a corporate volunteerism program and partnering with organizations such as HomeAid, researchers have discovered the following:

 

 

  • Improved employee retention - Retention increases by 30%.

     

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  • Improved hiring - 50% of new employees indicate they are willing to accept less pay to work for companies with corporate volunteer programs.

     

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  • Easier entitlements - The partnership enhances the company's image in the community, resulting in positive relationships with local government officials and residents.

     

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  • Effective training - The project provides an opportunity to give leadership opportunities to rising stars and to test new concepts.

     

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  • Effective use of marketing dollars - Newspapers frequently provide free coverage of the charitable work, and the nonprofit partner promotes the company heavily in its marketing efforts. Also, while anonymous donations used to be considered a "moral high road," industry executives have learned that effective external communication of philanthropic activities makes good business sense.

     

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  • High return on investment - By contributing skills rather than dollars, the return on investment is very high. For example, with HomeAid, the efforts produce a building that can provide ongoing benefits to the community for decades. Compare the return on a corporate volunteer project with the return on a Saturday newspaper advertisement.

     

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  • Pleasing to shareholders - 33% of company shareholders believe corporate generosity has positive effects on stock performance. Over time, this percentage will increase.

     

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  • Builds teamwork - The project usually allows employees from all areas of the company to work side by side. Additionally, a study by the Conference Board found that including family members in projects also has a positive impact on company image and morale. It helps break down barriers, reinforces teamwork and builds commitment.

    To be successful, corporate volunteerism must be focused and consistent with overall corporate growth. It must start with the CEO, and it must be recurring.

    About HomeAid
    HomeAid identifies a local charity in need of a facility and helps a "builder captain" coordinate the entire project. HomeAid, which started in 1989 in California, has 19 chapters across the country, many of which are less than a year old. Since 1989, HomeAid has recruited more than 7,500 companies and 35,000 volunteers and has raised more than $40 million in cash and in-kind donations. More than 70 projects have been completed - with another 30 in development - adding 2,000 beds to assist more than 20,000 temporarily homeless men, women and children.

    A Call to Action
    To improve your bottom line and make your community a better place to live, contact Bruce Alexander at HomeAid ( balexander@homeaid.org ) or stop by the Reed Residential Group's Show Village at the 2003 International Builders' Show in Las Vegas, where Beazer's Las Vegas division will build a six-bedroom home for abused children. The home will be relocated after the show.

    Sources
    Thanks to Barbara Tiegs, Nikki Baumgartner and Kathleen Witter for conducting much of the research on this article. Resources used include:

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  • The Aspen Institute, The Non-profit Sector and Business: New Visions, New Opportunities, New Challenges
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  • Kathleen Witter, Center for Corporate Citizenship at Boston College
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  • Jeff Barbian, The Charitable Worker, 2002
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  • Simon Zadek and John Weiser, Conversations with Disbelievers, 2000
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  • Walker Information for the Council on Foundations, Measuring the Business Value of Corporate Philanthropy, May 2002 http://www.cof.org

    About the Author John Burns publishes three free Building Market Intelligence e-mails each month: U.S., Local and Strategic. He helps real estate executives develop and execute strategic plans, conduct market research and maximize profitability. More information is available at www.realestateconsulting.com.

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