ProBuilder Best Practices - Customer Satisfaction on Professional Builder

ProBuilder Best Practices - Customer Satisfaction

How to Monopolize Your Market
The home building game is not unlike America's favorite board game: Every player wants to grab as many properties as possible and put up houses.

How to Control Land Without Owning It
More tips on how to control land.

Keeping Score on Your Metrics
You've measured, tracked and tallied. Now, what do you do with all of this information? Where do you put it? Who enters it? Who gets to see it? How do you share it?

Selling in a Slowdown
Here are the Official Rules for Beating a Declining Market like a drum.

Featured Stories

2008 Avid Award Winners
Avid Award winners for 2008 leverage customer loyalty in home building to survive the housing slump

Measure Your Listening Skills
Learn how sales professionals can measure if they are really hearing what’s important to home buyers

Blogging for Business
For home builders, blogging can create strong communities and boost customer satisfaction

NHQ 2009: K. Hovnanian – Northern California is all about Employee Satisfaction
Excellent HR processes and customer satisfaction earned K. Hovnanian – Northern California a 2009 National Housing Quality Honorable Mention Award

Survey Finds Sales Teams Weak on Follow-Ups
Some home builders and their sales teams aren’t being nearly aggressive enough to reel in potential buyers, say the results from a Denver-area survey

J.D. Power Releases 2008 Customer Satisfaction Results
Find out which builders took the lead in 2008 with customer satisfaction, new home design and quality

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Industry News

Jan 06, 2009

brought to you by Lexis Nexis

Highland Homes Crashes
Times are bad for Highland Homes - until recently one of the St. Louis area's high-flying house builders.
Survey: Home Ownership Still American Dream
A Parade of Earth-Friendly Homes
Rival Buys Out Longtime Builder in Chicago Market

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