Blogs

As new technologies and methodologies help us to improve our sustainable and environmentally friendly buildings, we should not forget that how we manage the process of developing, designing. Constructing, maintaining, updating and ultimately decommissioning these buildings are equally important. Managing this process with strong environmental stewardship through the support of integrated management systems will ensure that we...

One of the key difficulties any builder has in managing quality is deciding which quality tools to use at which point in time and more broadly how to manage an improvement team and project.

A key tool to help coordinate an improvement team/project is the Six Sigma DMAIC or Define, Measure, Analyze, Improve and Control cycle. By following each of these steps you can systematically move through each step in an improvement project. There are of course a wide range of quality tools that...

The NHQA application document is not simply the method of applying for the NHQA, it is an excellent overview of your business and a key method for conducting organizational wide self-assessment to the NHQA Criteria. The application is also a great support document to add to a business plan, as a key component of your strategic planning and a wonderful document for new employees to quickly understand your business and the organizations history.

So what are the key tips for creating a...

Making the cut for a National Housing Quality Award (NHQA) site visit is a major achievement, however, quite naturally many are anxious about the process and view the arrival of a team of Judges as a stressful experience.    This stress often arises from the perception that absolutely no mistakes should be made during the site visit and as a response some applicants actually avoid the Judges as much as possible during the visit.  While it is natural to be nervous about a...